Published on AllPayNews (http://www.allpaynews.com)
CheckFree and Verizon to Present Online Billing ROI and Customer Satisfaction Strategies at TeleStrategies Customer Self-Care an
By epayments
Created Jul 16 2008 - 9:09pm

(AllPayNews) CheckFree and Verizon to Present Online Billing ROI and Customer Satisfaction Strategies at TeleStrategies Customer Self-Care and Experience Management Conference

WHO:
Patrick Howard, director of marketing for CheckFree Electronic Biller Services, now part of Fiserv, Inc. (NASDAQ: FISV), and Angeline Depauw, director bill processing, Verizon Communications (NYSE: VZ)

WHAT:
Present a joint session at conference to promote online billing and payment. CheckFree, now part of Fiserv, and Verizon Communications will present a joint session at the TeleStrategies Customer Self-Care and Experience Management conference, titled, "The Best of Both Worlds: Verizon Moves Billing Online to Drive Satisfaction and Self-Service."

The session will focus on online consumer electronic billing and payment and how Verizon realized cost savings and increased satisfaction by offering a trial-based, consumer choice approach to paper suppression. The discussion will cover best-practice approaches to promote online billing and payment and drive sustained adoption of electronic bills.

WHEN:
Wednesday, July 16, 8:45 – 9:30 a.m.

WHERE:
TeleStrategies Customer Self-Care and Experience Management conference
Sheraton Premiere at Tysons Corner
Vienna, Virginia

About Fiserv, Inc.

Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information management and electronic commerce systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions. Headquartered in Brookfield, Wis., the company is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. In 2007, the company completed the acquisition of CheckFree, a leading provider of electronic commerce services. Fiserv reported nearly $4 billion in total revenue from continuing operations for 2007. For more information, please visit www.fiserv.com [1].

CONTACT

Sheryl Roehl
Director of Public Relations
Fiserv, Inc.
Internet Banking & Electronic Payment Group
678-375-1682
saroehl@checkfree.com [2]

Lori Stafford-Thomas
Assistant Vice President Corp. External Comm.
Fiserv, Inc.
262-879-5130
lori.stafford@fiserv.com [3]




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Source URL: http://www.allpaynews.com/content/checkfree-and-verizon-present-online-billing-roi-and-customer-satisfaction-strategies-telest

Links:
[1] http://www.fiserv.com
[2] mailto:saroehl@checkfree.com
[3] mailto:lori.stafford@fiserv.com